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How do I contact you?
What is your shipping policy?
What is your exchange and return policy?
What is your privacy policy?
I can't find my car among the listings. How do I choose an extender?
Are there discounts for bulk purchases?
Are seat belt extenders safe?
What is an extender’s Type?
Do I have length and color options?
What is a Rigid Extender?
How easy are extenders to install?
What if the extender I buy doesn’t fit?
Do car extenders work in airplanes?
Can I move my extender from car to car?


How do I contact you?
Please contact us any time by email at contact@getextenders.com. You can also call us toll free Monday through Friday from 9 a.m. - 5 p.m. EST at 888.716.3222.

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What is your shipping policy?
We try to ship all orders within one business day with a USPS First Class Mail partnered carrier unless otherwise noted on the product page or in the shipping information section. We ship for free within the United States and to Canada on most products. We reserve the right to ship with any carrier. U.S., non-expedited shipments take approximately 4-7 business days to arrive from the time of shipment unless otherwise noted on the product page. International, non-expedited shipments arrive in about 10-21 business days (not guaranteed) from the time of shipment, while expedited international orders arrive about 2-4 business days after the time of shipment. Expedited shipping is often available at checkout. Tracking information is provided on most US orders and will be sent through the system as soon as it is available. International customers often receive a customs number for their orders. Expedited international orders get a point-to-point tracking number. Please note that any potential customs charges are the responsibility of the buyer. If you have any questions, please let us know before placing your order and we will be happy to help. Please contact us with particular shipping needs.

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What is your exchange and return policy?
We are delighted to assist if you determine that the extender you purchased isn't a suitable fit for your vehicle. Please fill out the form on our website here to request a return or exchange: http://www.seatbeltextenderpros.com/exchange-return-request-form/

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What is your privacy policy?
Whether you pay with a credit card or PayPal, we do not store any of your financial information. Credit card information is processed through a secure server by a company that is specially equipped to protect your personal information. Your shopping experience with us is safe and secure, and we use industry standard tools to ensure secure online transactions. All of your personal information is encrypted to protect it from being read as it travels over the internet.

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I can't find my car among the listings. How do I choose an extender?
Please email us at contact@getextenders.com with a picture of the metal tongue and receptacle of the exact seat belt you are trying to extend. Please include the make, model and year of the vehicle and the seat where you need the extender. We will be delighted to assist with next best steps once we receive that information.

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Are there discounts for bulk purchases?
Absolutely! If you would like to purchase ten or more seat belt extenders, please send an inquiry to contact@getextenders.com. We often work with police and sheriffs departments, non-emergency medical transportation companies, taxi and ride-share companies and many other companies with large fleets of vehicles. We would be delighted to discuss your extender needs.

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Are seat belt extenders safe?
There is nothing that we take as seriously as safety. In fact, it's built right into our motto: "Safety & Comfort in One Click." We want to ensure that you and your loved ones who use extenders are able to drive safely and securely. Our extenders are manufactured in a DOT-Registered factory and are E-4 certified. E-4 is the certification used in Europe and internationally. Buckling up is incredibly important, and no matter your size, age, mobility or occupation you should never drive without buckling your seat belt. If you can't buckle up, please allow us to help you. Read the following for more information: http://seatbeltextenders.ecrater.com/terms.php

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What is an extender’s Type?
An extender’s Type is determined by the combination of its unique metal tongue with its unique receptacle. Please note that we have a variety of extender Types, but the best way to shop is by your vehicle. Want to learn more? Watch the video here: http://seatbeltextenderpros.com/understanding-extender-types/ Please contact us at contact@getextenders.com for more details.

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Do I have length and color options?
Most extenders come in a wide variety of different colors and lengths. However, on eCrater, only a limited number of styles are offered. If you would like a gray or beige extender for your vehicle, or a longer or shorter extender, please contact us directly at contact@getextenders.com, and we'll gladly point you in the right direction.

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What is a Rigid Extender?
A Rigid Extender is an extender that stands upright when buckled in. It has a knotted, rigid cable running through it. Though primarily stiff, longer Rigid Extenders do bend a bit to conform to the direction that they are being pulled by a buckled seat belt. The Rigid Extender is in contrast to the Regular Extender, which is made out of the same material as the belt in your car. Want to learn more about styles? Watch this video: http://www.seatbeltextenderpros.com/choosing-extender-styles/

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How easy are extenders to install?
Extenders are incredibly easy to install. They just buckle right into your existing belt! There are no tools, parts are troubles. Just click-and-go! Please note that if you have the Bolt-in Extender, some installation is required. Bolt-in Extenders come with instructions in the package.

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What if the extender I buy doesn’t fit?
If you determine that your extender doesn't fit where you want it to, we will be delighted to assist you with an exchange or a return. Simply fill out this Return Request Form: http://www.seatbeltextenderpros.com/returns/

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Do car extenders work in airplanes?
No, car seat belt extenders do not work in airplanes. If you are flying and need an extender for your flight, please see our Airplane Extenders (http://seatbeltextenders.ecrater.com/c/1336626/airplane-seat-belt-extenders).

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Can I move my extender from car to car?
The same extender may work in a variety of different locations, and it is your responsibility to determine if this is so. Technically speaking, because this is a Click-and-Go extender it can be easily moved between vehicles in which it fits.

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Last Updated: 7 Apr 2017 12:08:13 PDT home  |  about  |  terms  |  contact
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